If people what to work in customer service they should speak clear English, the lovely people who hire for Dish Network obviously don’t make that a requirement. SO I was a little irked to begin with. I called the beloved Dish Network today to see how much a HD box would be. We are getting a HDTV and you need a special box to preview the channels in HD. Well that sounds like the stupidest thing ever!!! If you have an HDTV why do you need an HD box and better yet why do you need to pay extra every month to view them!!?? It’s just an added expense I see unnecessary but whatever! I don’t have a huge problem with having to buy this box, if it’s needed!!!
What I do have a problem with is by purchasing this box and signing up for the HD package I have to renew my contact. The problem with that you ask…I want to switch to Direct TV. I have a friend who works for Direct TV and she can get me on her “friends and family” plan. A LOT cheaper plus a lot more channels like the movie ones we like. SO…now I have to renew my contract JUST to add something on to my bill??? WTF is that?? That’s how they get you! They do it because they CAN. Sprint used to be like that and they have stopped because it’s ridiculous, every time you make an upgrade or any changes you have to renew your contract!!??!! I’m not very pleased to say the least! Now I have to buy this box or what’s the point. I have 10 months left on my contract so it’s not like Jason would be willing to wait it out, I don’t want to either. I ended up telling the nice lady whom I barley understood that it’s not fair that they SUCK us in like this and they might as well be leaches and nicely hung up.
I doubt she understood a word I said and I got nothing accomplished besides getting my blood pressure soaring through the roof! It’s not like I can show them and cancel my account, it’d cost me $200+ just to do that plus whatever it cost to join Direct TV. I haven’t even told Jason any of this so I’m sure he’ll be thrilled!! Nothing like having someone I can barely understand tell me what I have to do and there’s nothing I can do about it!!!!!!
Okay I’m done….I feel a little better!
Oh wait…that feeling….there it goes..right out the door!!
First let me explain I’m in a MAJOR saving money mode right now. The future of our country has done this to me. This box is $150 plus $10 a month more. I am hoarding every little penny I can and when I have to spend that penny, I’m not too happy about it. So here I am dreading the conversation with the hubs about how much money this will cost and how much money I want to save by switching to Direct TV, and the fact that they are making me renew my contract. To my surprise he isn’t upset one bit. As a matter of fact he says, “SO…what’s the big deal?” OF COURSE…now I get it…MEN and their TV’s!!!!! I wonder how he’d feel if I upgraded my bath tub to a really nice jacuzzi tub?? I mean come on what’s the big deal right???
So apparently this TV he bought on his way home from work has a HD box built in it, so I don’t have to buy one. What I do have to buy is a card that goes into the back. Now if that little piece of shit card causes me to have to renew my contract I will be very upset! This whole HD, LCD, ATV crap has got me all messed up! Now I get to call tomorrow and if all goes as I plan I will get someone who I can understand and tell me I don’t have to renew my contract and this little card is free. Wish me luck!