Category Archives: customer service

Some Good News, For a Change

Posted on January 20, 2011 by Laura

I couldn’t improve on this article, so I copied it from ConsumerTraveler.com, and posted it here, in its entirety.  It was written by Christopher Elliott on Jan. 10, 2011. It’s easy to be an airline industry critic in an era … Continue reading →

Posted in airlines, behavior, character, customer service, emergency, emotions, flying, Good News | Tagged , , , , | 10 Comments

Saying you’re sorry.

Posted on December 28, 2010 by Joy

I have been thinking and rethinking this subject. I dread to even start writing about it because it spiders off into many different webs and I know it’s going to get long. Let’s first start with this clip that just … Continue reading →

Posted in behavior, customer service, disappointment, eating out, incompetent, jobs, people, restaurant, saying sorry, things, Uncategorized | Tagged , , , , , , , , , | 13 Comments

Proof of identity

Posted on October 13, 2010 by Joy

I’m very frustrated today. I’m not a person who likes to make phone calls. I let them pile up and then will spend a few hours *having* to make them. It’s one of the reasons I make my hair appointments … Continue reading →

Posted in customer service, fraud, identity, people, rules, things, Uncategorized | Tagged , , , , , , , | 21 Comments

Are you more considerate if…….

Posted on June 22, 2010 by Joy

I was thinking about this the other day when I was in the store and saw all the “cabin people” there. Everyone was just tossing their stuff onto the belts. Worse, some people just stick those little baskets on the belt and … Continue reading →

Posted in behavior, cashier, choices, courtesy, customer service, differences, eating out, habits, manners, people, polite, things | Tagged , , , , , , , , , , , , , | 26 Comments

Just a Tip…

Posted on November 4, 2009 by Laura

I’m coming out of the closet here and now. No, I’m not gay, I’m not a Democrat. But it’s almost as drastic. I hate tipping. HATE it. When did it become my job, as a customer, to bear the responsibility … Continue reading →

Posted in activities, adults, customer service, eating out, life, money, opinionated, opinions, people, restaurant, traditions | Tagged , , , , , , , | 18 Comments

This is just down right aggravating!!

Posted on February 26, 2009 by Nikki

If people what to work in customer service they should speak clear English, the lovely people who hire for Dish Network obviously don’t make that a requirement. SO I was a little irked to begin with. I called the beloved … Continue reading →

Posted in anger, changes, choices, customer service, differences, direct tv, feelings, people, problems, things, tv | Tagged , , , , , , , , , , | 14 Comments