Tag Archives: Southwest Airlines

Some Good News, For a Change

Posted on January 20, 2011 by Laura

I couldn’t improve on this article, so I copied it from ConsumerTraveler.com, and posted it here, in its entirety.  It was written by Christopher Elliott on Jan. 10, 2011. It’s easy to be an airline industry critic in an era … Continue reading →

Posted in airlines, behavior, character, customer service, emergency, emotions, flying, Good News | Tagged , , , , | 10 Comments