I do a lot of shopping at Wal-mart. We have a “big” Wal-mart in our town, one of those that incorporates a full-service grocery in with the ‘everything-else-you-could-possibly-need-or-want’ theme that is Wal-mart. I’m there a couple times a week, at least, so I am very familiar with the layout of the store. I’m at the point where I can run in, grab what I need, and be out (lines permitting) in about five minutes.
I went in yesterday with my list. I needed candy – bags of little individual candies, like M&M’s and Raisinettes – to use as rewards for Josh’s flashcard practice. I also needed sleeves of plastic bags for my vacuum sealer, and a bunch of other stuff. I was in the mood to get the heck in and get the heck out, but I discovered quickly enough that this was NOT going to happen.
They’d rearranged the shelves on me. They didn’t change aisles around, they just moved stuff around within some of the aisles. For example, the M&M’s that used to be on the northern half of aisle 10? Now they’re on the southern half… and the jelly beans that used to live on the southern half, well, now they’re where the M&M’s used to be.
They did the same with my vacuum-sealer bags. For whatever reason, they keep the food sealer machines and the vacuums in the same aisle. I guess there’s some logic to that – both suck! (do you know how long I’ve been waiting to use that?) Anyway, the actual clean-the-carpet vacuums used to be on the north end of the aisle, the food sealers on the south. I get there to get my bags, and they’re not where they’re supposed to be. Now they’re on the north end, and the vacuums are on the south.
I know why they do this. They do it so it shakes up regular customers like me, who know where everything is so well that we rarely see other products. We home in on what we need, laser-like, and ignore all the temptations around us, sticking to our list and our timetable, getting in and out of the store – and that chore – as quickly as possible. And saving as much of our money as we can in the process.
So the store shakes things up… changes endcaps (fine with that), changes the seasonal aisles (fine with that, too)… so that we have new things to catch our attention when we walk past.
But to mess with the actual layout of the store just cheeses me off!! I know what I want, I know where it is, and I know how to get in and out with minimal fuss and expenditure. I cannot describe to you how irritated I was (or maybe I’m doing that now) when I couldn’t find things where they should be!!
So do I just have too much time on my hands, or do you get worked up when your favorite store changes things around, too?